Lucille_cea98
May 25, 2026
"Support helped, but man it took a while"
I ordered from spyder.com and had to reach out to customer service about my shipping info. They were polite and did eventually help, but waiting a couple days for every reply got frustrating. I just wanted a quick update, not a whole back-and-forth that dragged on. The issue was fixed in the end, so I can’t say it was a bad experience, but I definitely wish they were faster about responding...
"Pretty solid jacket for the price"
I grabbed this jacket on sale, it’s been a really good buy. It’s warm, comfortable, and doesn’t feel cheap at all. For what I paid, I’m happy with it
robert_Coles78
May 22, 2026
"Warranty support was okay"
They did end up helping me with the warranty, but it took long to get everything sorted out. Not a terrible experience, just slower than I expected
staceysimar2224
May 21, 2026
"Delivery was a little awkward"
My order did show up in the end, but it was a few days late and the tracking barely updated, so I felt a bit embarrassed having to keep checking and wondering where it was. The clothes were fine once they arrived, but the delivery experience could definitely be better.
DavidSaylor_26
April 26, 2026
"Super easy to use"
I found my size quickly and checking out was simple. it was all smooth and easy, then suddenly I realized I was done already, which was kind of amazing.
james-Farrell
April 07, 2026
"Comfort is just okay"
It fits fine overall, but after wearing it for a while the comfort starts to feel a little weird, not sure how to explain it. It’s not terrible, just not as comfortable as I hoped.
RobertGilson_50
March 17, 2026
"Sizing can be unpredictable"
i’ve had a mixed experience with spyder sizing. The quality of the stuff I’ve ordered has usually been solid, but the fit feels kind of all over the place. One jacket fit exactly how I expected, then I got a hoodie in the same size and it was way tighter than it should’ve been.
The return process was fine, not the smoothest ever but not a huge hassle either. I still like some of their gear and would probably order again, but I really wish their size charts were more dependable so it didn’t feel like a guessing game every time...
Simone-halpern
March 08, 2026
"Finally Found My Size"
I was happy to see they actually had my size in stock. Everything I wanted was available, which doesn’t always happen, so this was a nice, smooth shopping experience.
john-Martinez
March 08, 2026
"It held up okay overall, but the..."
It held up okay overall, but the stitching started to come loose sooner than I expected. I also wish the instructions had been a bit clearer, since it took some figuring out on my own. Not terrible, just not as durable or straightforward as I hoped
michael_Griffin97
February 27, 2026
"Order was right"
I got exactly what I ordered... the size and color were right, and nothing was missing from the box. So yeah, happy with it.
HARTWELL
February 18, 2026
"Good quality but its not perfect"
The jacket feels really solid and well made, but it definitely runs a bit small. Id recommend sizing up if you want a more comfortable fit.
"I had a really easy time checking out..."
I had a really easy time checking out. The size options were clear, I found mine right away, and payment went through on the first try without any annoying errors or page reloads. I also got the confirmation email almost immediately, which was nice. Nothing overcomplicated, just a quick, hassle-free checkout that worked exactly like it should
Mee_temple72
February 17, 2026
"I was surprised by how quickly my refund..."
I was surprised by how quickly my refund came back!! Super smooth and easy experience.
eugene-Olsen
February 16, 2026
"Return was fine... just took a little while"
The return process went okay overall, nothing too stressful. I did get my refund, so that was good, but it took a few days longer than I expected. Not a huge deal... just a bit slow.
maurinesanford7655
February 15, 2026
"Way more breathable than I expected"
I picked up a Spyder jacket for skiing, i’m a bit biased because I’ve usually had good luck with Spyder gear. Still, this one surprised me with how breathable it is. After a few runs, I wasn’t all sweaty or uncomfortable, even with layers underneath. The fit feels right too, not too bulky or restrictive. So far, I’m happy with it.
damonhill0881
January 25, 2026
"Good material, not perfect"
Got a jacket from spyder.com. Feels nice overall. Soft inside. Not too heavy. The outside is a little stiff at first, though. Maybe it’ll break in. I like it, just not a full 5 stars.
jean_Kennard81
January 20, 2026
"Looks good, but I was colder than I expected"
I bought this Spyder jacket mostly for early morning walks and a few ski days, and I really wanted to like it. The fit is fine and it does look sharp — I actually liked little things like the zipper pulls and how clean the stitching looks around the cuffs. But warmth-wise, it just didn’t do much for me. Even on mornings that weren’t brutally cold, I found myself adding a fleece underneath, and I could still feel the chill through the front and around my arms. For the price, I expected it to trap heat a lot better. Nice-looking jacket, but I’m disappointed with how little insulation it seems to have.
Louis.ma
January 08, 2026
"Color seemed a little different than online"
I ordered a jacket from spyder.com, and overall the fit was about what I expected. The only thing that threw me off was the color. From the photos, it looked like a brighter blue, but in person it’s more of a darker, slightly muted shade.
I’d say it’s still a nice jacket, so I ended up keeping it, but I do wish the pictures had been a bit closer to the real color. Not a major issue, just a little disappointing considering the price.
davidsmall6339
January 05, 2026
"Packaging could have been better"
My order arrived without any real issues, but the box was a little crushed when it showed up. The item inside was safe, so that was good, but I did expect better packaging from spyder.com. It was not a terrible experience, just not great either.
jeanmariemervis7867
December 19, 2025
"Waterproofing was okay, but the timing was frustrating"
The waterproofing mostly did its job and kept things dry for the most part, but there were still a few leaks here and there. What really bothered me was the timing, of course the leaks showed up right when I needed everything to stay dry the most. Overall, it was just okay.